Synopsis:
The
Diploma in Tourism Management is specifically developed to provide a
comprehensive coverage of the various components of the tourism industry and
the specific required competencies activities such as in Travel and Tour
Operations, Park and Recreation Management, Facilities Management, Event
Management, Recreation Tourism, Front Office Operation and Visitor
Interpretation Services. Other fundamental competencies of tourism industry
such as tourism and hospitality fundamentals, professional development, communication,
health and safety, entrepreneurial development, safety and risk management,
theme park management, park and risk management are also embedded in this
programme. This diploma programme of over six semesters covers a spectrum of
applied competencies and abilities associated with the industry at the skilled,
semi-skilled and unskilled levels of employment.
Learning Outcomes:
For staff and student of PMKu, please refer to CIDOS and Polytechnic e-Learning Portal website for more information.
- Fundamentals
of Tourism and Hospitality
- Professionalism
And Customer Service
- Tourism
Geography
- Tourism
Malaysia
- Recreational
Tourism 1 (terrestrial)
- Tourist
Guiding Techniques
- Front
Office Practice
- Global
Distribution System
- Tourism
And Hospitality Marketing
- Travel
Agency Operation
- Tourism
And Hospitality Law
- Recreational
Tourism 2 (marine)
- Event
Operation And Management
- Principles
Of Accounting For Tourism And Hospitality
- Cultural
Diversity
- Tourism
Expedition
- Principles
Of Management
- Visitor
Interpretation Services
- Consumer
Behaviour
- Tourism
Project
- Community
Based Tourism
- Human
Resource Management
- Sustainable
Tourism
Job Prospects:
In
addressing the issue of qualified workforce in the industry, the Curriculum
Development and Evaluation Section (CDES), DPE has collaborated with the
nation’s key industry players and various Public and Private Higher Learning
Institutions to develop the Competency Standards of the Diploma in Tourism
programme. This collaboration aims to equip students with state-of-the-art
knowledge, applicable abilities and attitude to meet the ever-changing
requirements of the industry as well as to provide knowledge and competencies
for those who wish to embark on an entrepreneurial venture. Hence, the outcomes
that have been selected for the programme should adequately prepare the diploma
graduates to function effectively when they venture into the relevant career
path upon graduation.
This
programme provides the knowledge and skills for job designations such as:
- Tourism
Officer
- Park
Coordinator
- Nature
Interpreter
- Theme
Park Supervisor
- Travel
and Tour Supervisor
- Recreation
Facility Supervisor
- Tourism
Sales and Marketing Personnel
- Travel
Package Development Consultant
- Event
Management Supervisor/Coordinator
- Entrepreneur
in Tourism, Travel and Tours Businesses
- Tourism
Programme Supervisor / Instructor / Facilitator
The
industrial placement and practical work programme will provide an
opportunity for students to establish contacts with potential future
employers. Graduates will also be able to take up middle management
positions in the following operational departments of the both national
and international tourism and hospitality sector.